Last updated: February 18, 2026
The 50% advance payment is non-refundable once the project has commenced and work has begun.
If you cancel before any work begins, we will refund 80% of the advance payment. A 20% processing fee will be deducted.
Once work has commenced, no refunds will be issued. You will receive all completed work up to the cancellation point.
If we fail to deliver within the agreed timeline due to our fault, you may request a partial refund or project continuation at no extra cost.
We strive for 100% satisfaction. If you're unhappy with deliverables:
Monthly maintenance or subscription services can be cancelled anytime. No refunds for partial months.
Payment gateway fees (if applicable) are non-refundable and will be deducted from any refund amount.
Approved refunds will be processed within 7-10 business days to the original payment method.
For refund disputes, contact us at hello@redxstudios.in. We'll work to resolve issues amicably.
For refund requests, email hello@redxstudios.in with your project details and reason.